Get in touch
We aim to respond to non-urgent inquiries within 1–2 business days. For anything time-sensitive related to active care, please use the secure messaging tools provided by your clinical partner platform after intake — those messages reach a clinician directly.
Do not email medical information. Please do not send medical history, symptoms, diagnoses, medications, allergies, lab results, photos, or other sensitive health information to any of the addresses below. Regular email is not a secure channel for protected health information. Clinical intake is collected only through a secure partner intake process after eligibility is confirmed.
Intake & eligibility
Questions about prequalification, state availability, and next steps.
start@yourhealthrx.usPress & partnerships
Media inquiries, partnership opportunities, or business development.
hello@yourhealthrx.usOperational categories
- Clinical questions about active care — handled inside the secure clinical-partner platform after intake. Do not email medical history, symptoms, diagnoses, medications, lab results, photos, or other sensitive health information to the addresses above; clinical intake will occur only through a secure partner intake process.
- Pharmacy and shipping — pharmacy partners contact you directly; reach out through the contact information they provide.
- Billing — billing is handled by the clinical/pharmacy partner servicing your prescription. Use the contact information they provide.
- Website bugs or accessibility — email support@yourhealthrx.us with a description and a screenshot if possible.
Mailing address
A registered business mailing address will be added before public launch.
Not a medical hotline. This page is for non-clinical, non-urgent support only. If you are experiencing a medical emergency, call 911 or go to the nearest emergency room.